Shipping and Return Policy
Shipping
1. Your order will be processed within 3-5 working days after your payment is deposited into our bank account.
2. Exact delivery dates are subject to Seller’s current terms and conditions. For the transportation of spot products, please refer to the international standard transportation time or communicate with us for confirmation. For products made to order, the production and delivery times confirmed in the order will be followed. If there are any changes, we will communicate in a timely manner. Once an order has been shipped, it can be tracked on the carrier's website, but exact delivery dates are not guaranteed.
3. Title and responsibility for the goods pass from the seller to the buyer when the carrier or buyer picks up the goods from the seller's warehouse.
4. We are not responsible for any damage or loss of goods during transportation. All damaged packages must be reported to the carrier for damage claim. Shipping charges are subject to change at any time.
5. For international orders, the buyer is responsible for paying all brokerage fees, duties and taxes required to process shipments across borders. Each carrier's policies vary and are subject to change without notice. For more information, please check the operator's website.
International shipping time reference
(limited to less than 20KG)
express delivery:
United States 6-12 business days (Monday to Friday)
UK 5-9 working days (Monday to Friday)
Germany 5-9 working days (Monday to Friday)
France 5-9 working days (Monday to Friday)
Canada 10-15 working days (Monday to Friday)
Japan 6-10 working days (Monday to Friday)
Australia 5-10 working days (Monday to Friday)
Rest of the world 10-20 business days (Monday to Friday)
Any returns are subject to approval
Please refer to the return policy for detailed return requirements.
We should receive the item within 14 days of approval to process your refund.
We reserve the right, at our sole discretion, to refuse the return of any product that does not meet the return conditions set forth above.
Thank you